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FAQ
Quick Answers
to Common Questions
Do you offer international shipping?
No. Currently, we only offer nationwide shipping in the U.S with national carriers. Delivery times and costs may vary depending on your location and will be calculated at checkout. If you are attending an event outside of the U.S, we suggest purchasing your Magtie well in advance of your event.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package on the carrier’s website.
How can I apply a discount or promo code?
Simply enter your discount or promo code first at checkout in the designated field. The final price will update automatically if the code is valid.
How can I be sure the Magtie will work with my shirt?
The Magtie Bow Tie & Collar Stays are designed to work with most standard dress shirts. Be sure your dress shirt collar has slots for collar stays. If you need further help, reference our Compatability Guide on the product page or contact info@magtie.co for assisstance.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, as long as items are unworn and in their original condition and packaging. Please visit our Returns page for detailed instructions.
How can I contact customer support?
You can reach our support team via email or by filling out the contact form on our website. We usually respond within 24 hours.
FAQ
Quick Answers
to Common Questions
Do you offer international shipping?
No. Currently, we only offer nationwide shipping in the U.S with national carriers. Delivery times and costs may vary depending on your location and will be calculated at checkout. If you are attending an event outside of the U.S, we suggest purchasing your Magtie well in advance of your event.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package on the carrier’s website.
How can I apply a discount or promo code?
Simply enter your discount or promo code first at checkout in the designated field. The final price will update automatically if the code is valid.
How can I be sure the Magtie will work with my shirt?
The Magtie Bow Tie & Collar Stays are designed to work with most standard dress shirts. Be sure your dress shirt collar has slots for collar stays. If you need further help, reference our Compatability Guide on the product page or contact info@magtie.co for assisstance.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, as long as items are unworn and in their original condition and packaging. Please visit our Returns page for detailed instructions.
How can I contact customer support?
You can reach our support team via email or by filling out the contact form on our website. We usually respond within 24 hours.
FAQ
Quick Answers
to Common Questions
Do you offer international shipping?
No. Currently, we only offer nationwide shipping in the U.S with national carriers. Delivery times and costs may vary depending on your location and will be calculated at checkout. If you are attending an event outside of the U.S, we suggest purchasing your Magtie well in advance of your event.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package on the carrier’s website.
How can I apply a discount or promo code?
Simply enter your discount or promo code first at checkout in the designated field. The final price will update automatically if the code is valid.
How can I be sure the Magtie will work with my shirt?
The Magtie Bow Tie & Collar Stays are designed to work with most standard dress shirts. Be sure your dress shirt collar has slots for collar stays. If you need further help, reference our Compatability Guide on the product page or contact info@magtie.co for assisstance.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, as long as items are unworn and in their original condition and packaging. Please visit our Returns page for detailed instructions.
How can I contact customer support?
You can reach our support team via email or by filling out the contact form on our website. We usually respond within 24 hours.
What started with embarassment, ended with perfection.
What started with embarassment, ended with perfection.
Learn how our founder when from idea to innovation in his search to solve an evolutionary problem.
Learn how our founder when from idea to innovation in his search to solve an evolutionary problem.
Learn More
The Magtie Story
Learn More
The Magtie Story
Learn More
The Magtie Story
